FAQs How do I make an appointment? You can either call us on 020 3633 8402 or click on Book an Appointment button at the bottom of page, or visit the Contact page. How long is the consultation visit? Generally, a new consultation visit is around 20 minutes. However we will take all time needed if necessary. What if I do not have insurance? You can pay for your consultation, follow-ups and surgery (if needed) by cash or cheque if you are not insured. What do I do the day of surgery? A couple of days before your scheduled procedure, the hospital will contact you and give you all the information you need for the day of surgery. Get expert treatment for your spine, back and neck pain and start enjoying life again. Get your back sorted! Contact us today.